Inside Sales Apprentice Level 3
- Location
Bispham - Employer
Norbain SD - Provider
Blackpool and the Fylde College - Wages
£19000 per annum - Level
Advanced Level 3 Apprenticeship - Apply by
Friday, October 17, 2025
Opportunity Details
Key Responsibilities: -
- Manage a portfolio of B2B accounts, maintaining a minimum GPM of 18%.
- Identify and engage potential customers within your region.
- Develop accounts through structured pipeline management (NBT process).
- Promote value-based selling and avoid price-only competition.
- Execute professional telesales calls and follow up on quotes using Phocas.
- Achieve daily, weekly, monthly, and quarterly sales targets.
- Manage orders and backlog efficiently, ensuring customer satisfaction.
- Collaborate with your regional team to meet shared sales goals.
Customer & Supplier Engagement: -
- Build strong relationships with installers.
- Advise clients on tailored security solutions to meet their needs.
- Coordinate with manufacturers to ensure customers are trained on latest technologies.
- Recover carriage costs on orders below £250.
Project & Process Support: -
- Support project planning with credit and stock control teams.
- Apply and log project pricing accurately.
- Work with manufacturer BDMs to secure pricing and support.
- Identify and implement process improvements as part of apprenticeship requirements.
Administrative & Software Skills: -
- Use Microsoft including Excel for data tracking, reporting, and analysis.
- Maintain CRM systems and shared email inboxes.
- Plan and manage weekly diary and itinerary.
- Attend training sessions and update Knowledge, Skills & Behaviours weekly.
- Host meetings, manage small projects, and demonstrate decision-making processes.
Apprenticeship Learning Commitment: -
- Allocate 6 hours per week to complete Level 3 coursework.
- Meet regularly with your local trainer to track progress.
- Complete all course requirements including project work and assessments.
Working hours : Monday – Thursday 9-5.30pm Friday 9-5pm
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Tuesday, September 23, 2025
- Friday, October 17, 2025
- Wednesday, October 22, 2025
- Monday, October 27, 2025
Company website: https://norbain.com/about-us
Skills Required
- Passionate about sales and customer success
- Self-motivated and able to work independently
- High influencer with strong communication skills
- Energetic, adaptable, and resilient
- Organised and committed to continuous learning
- Dedicated to achieving and exceeding targets
Qualifications Required
Level 3 a minimum of English and maths grades A*- C (9-4) (or equivalent) are desirable OR willingness to complete Functional Skills Level 2 are a requirement to have or to achieve before EPA Gateway.
Training
STANDARD & LEVEL
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist.
Personal Qualities
- Customer focused mindset
- Strong communicator
- Proactive and self-motivated
- Resilient and adaptable
- Organised and detail oriented
- Tech savvy
- Team player
Prospects
Norbain SD is a privately owned company part of Newbury Investments. The successful candidate will have the opportunity to progress and fulfil their full potential.
Other Information
Once you have successfully completed the program you will be submitted for your End Point Assessment. The EPA is an assessment of all the knowledge, skills, and behaviours you have learned throughout your apprenticeship; it confirms you are ready and competent in the career path you have chosen. These assessments have been designed and developed by employers in the industry to reflect the daily work of the business.
Please note that as part of your application, you are required to provide a copy of your CV and complete the college based online initial assessments in English and Maths.
Advanced apprenticeships are a great way to make your future fit your ambitions as you develop specialist skills. At the end of the apprenticeship, you’ll have valuable qualifications equivalent to A Levels.
Opportunities
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